Before using the Petron99 platform, please read these Terms & Conditions carefully. This document outlines your rights and responsibilities as a member, as well as Petron99's commitment to you as a user of our platform in Malaysia.
By registering and using the Petron99 platform, you are deemed to have read, understood, and fully agreed to all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please discontinue your use of the Petron99 platform.
These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and Petron99 ("Platform", "we", or "Petron99"). This agreement takes effect upon registration of an account on the Petron99 platform and remains in force for as long as your account is active.
Petron99 is an online betting and entertainment platform built to serve Malaysian players. All services, games, promotions, and features available on Petron99 are governed by these Terms & Conditions. We encourage all members to read this document in full — not because it was written solely in our favour, but because understanding it will help you use the platform more wisely and get a better experience.
Petron99 reserves the right to amend these Terms & Conditions from time to time. Any amendments will be communicated to members via in-platform notifications or email. Continued use of the Petron99 platform after an amendment takes effect constitutes acceptance of the revised terms.
To register and use Petron99's services, you must meet all of the following eligibility requirements without exception:
Petron99 uses an identity verification process (KYC — Know Your Customer) to confirm member eligibility. You may be required to submit a copy of your Malaysian identity card (MyKad) or other valid identification documents for verification purposes.
Registering with Petron99 takes less than three minutes. However, account ownership comes with responsibilities that you are required to understand and comply with:
Petron99 supports a full range of Malaysian payment methods. All transactions are conducted in Malaysian Ringgit (MYR) and no currency conversion fees apply:
The minimum deposit at Petron99 is RM10. No general daily maximum deposit limit applies, though limits may be imposed based on your account verification level and chosen payment method. In most cases, all deposits are credited to your Petron99 account balance instantly. If a deposit is not credited within 15 minutes, please contact the Petron99 support team.
All funds deposited into a Petron99 account must be legitimately yours and must not be derived from any unlawful activity. Petron99 complies with applicable anti-money laundering (AML) laws. We reserve the right to freeze accounts and report suspicious activity to the relevant authorities where there are reasonable grounds to do so.
Petron99 is committed to processing withdrawals efficiently and accurately. Please review the following withdrawal terms before submitting a request:
Petron99 offers a range of bonuses and promotions for Malaysian members, including a welcome bonus, weekly VIP cashback, monthly reload bonus, and free spins. All bonuses are subject to the following conditions:
The Petron99 VIP Rewards Program has its own terms, which are outlined on the VIP Rewards. VIP Cashback, weekly free spins, and monthly reload bonuses are all subject to the terms stated on that page.
All games on Petron99 — including slots, Live Casino, Malaysia Super League and EPL Sports Betting, and MLBB e-sports betting — are subject to the following general rules:
Petron99 expects all members to interact with the platform and with each other in a respectful and honest manner. The following conduct is prohibited and may result in disciplinary action, including account closure:
Any violation of the above restrictions may result in immediate account suspension or closure, forfeiture of account balance and pending winnings, and/or legal action where criminal activity is involved. Petron99's decision in such cases is final.
A Petron99 account may be closed or suspended under the following circumstances:
Petron99 operates on principles of honesty and transparency, but there are limits to the liability we can accept as a platform operator:
Petron99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time for reasons including regulatory changes, business updates, or enhanced consumer protection. The amendment notification procedure is as follows:
Petron99 takes the privacy and personal data protection of all members seriously. The collection, use, and storage of your personal data at Petron99 is carried out in accordance with our separate Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA).
For full details on how we handle your data, please read our Privacy Policy full Petron99.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of Petron99's services, our support team is here to help:
For formal complaints, please submit in writing via email, including your account number and a detailed description of the issue. Petron99 is committed to addressing all complaints fairly and within a reasonable timeframe.
Terms & Conditions are often the most overlooked yet most important document in the relationship between you and an online platform like Petron99. We get it — documents like this tend to be lengthy, filled with legal jargon, and not exactly an easy read. That's why we've written Petron99's Terms & Conditions in plain, accessible language without compromising on legal accuracy or clarity.
One thing we want to make clear from the outset: Petron99's Terms & Conditions are not designed to protect the platform from its players — they exist to set clear expectations for both parties. When you know your rights, you can use the platform with confidence. When you know your responsibilities, you can avoid unnecessary complications.
The question new Petron99 members ask most often is about bonus wagering requirements — and it's a perfectly understandable one. Here's a quick guide: when you receive a welcome bonus at Petron99, the bonus funds come with a wagering requirement, meaning you'll need to wager that amount a set number of times before any associated winnings can be withdrawn. This is standard practice across the global online casino industry. The specific wagering requirement for each Petron99 bonus is clearly stated on the relevant promotion page — please check before opting into any bonus.
Petron99's VIP Cashback works differently — it carries a wagering requirement of just 1x. This means that once your cashback is credited to your balance every Monday, you only need to wager it once before it becomes withdrawable. This is one of the reasons Petron99's VIP Cashback is considered among the "cleanest" in the industry in terms of real value — and it is a written commitment enshrined in these Terms & Conditions.
Petron99 believes that sound Terms & Conditions must include a genuine commitment to responsible gaming. This is not merely a statement of intent — it is an obligation enshrined in this binding document. Petron99 is committed to providing self-control tools to all members, acting promptly on self-exclusion requests, and refraining from aggressively marketing to members who have shown signs of problem gambling.
The Petron99 platform is strictly for members aged 18 and above. We employ multiple mechanisms to verify this age requirement and will close any account found to be in violation, without exception. This is not merely a commercial policy — it is our moral responsibility as an accountable platform operator in Malaysia.
If you or someone you know is experiencing gambling-related difficulties, don't hesitate to seek help. Contact the helpline at 03-2935 9935 or visit the Responsible Gaming Petron99 for more information on available support tools and resources.
Here are some frequently asked questions from Petron99 members regarding the Terms & Conditions:
What happens to my balance if my account is closed? If your account is closed at your own request or due to a terms violation not involving fraudulent activity, your eligible balance will be returned to your verified payment method within a reasonable timeframe after any required investigation is completed.
Can I apply for self-exclusion and then re-register afterwards? Self-exclusion is a serious decision, and Petron99 takes it seriously. Members who have applied for self-exclusion may not register a new account with Petron99 during the active exclusion period. Once the exclusion period ends, you will need to contact our support team to discuss the possibility of reactivation.
What law governs these Terms & Conditions? Petron99's Terms & Conditions are governed by the laws and jurisdiction designated by Petron99 as platform operator. Any disputes that cannot be resolved through standard support channels may be referred to the relevant alternative dispute resolution mechanism.
Your personal data is protected in accordance with Malaysia's PDPA and Petron99's Privacy Policy. No data is shared with third parties for marketing purposes. Read Privacy Policy full terms.
More than just terms — these are the real guarantees we make to every member
All financial transactions on Petron99 are protected by 256-bit SSL encryption. Deposits made via Touch 'n Go, GrabPay, DuitNow, and FPX are processed securely, and your bank account details are never stored on our servers.
Every game on Petron99 uses an RNG that has been independently audited by internationally recognised bodies. The RTP figures displayed are real numbers — not marketing figures. This is a written guarantee in our Terms & Conditions.
All Petron99 bonus terms are stated clearly, without ambiguous language. VIP Cashback carries a wagering requirement of just 1x. Welcome bonus terms are explicitly stated on the promotions page before you register.
Any disputes or enquiries relating to the Terms & Conditions may be submitted to the Petron99 support team. We are committed to resolving all issues fairly and within a reasonable timeframe.
Petron99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data belongs to you — we will never sell or share your personal information with third parties for marketing purposes.
Petron99's commitment to responsible gambling is enshrined in these Terms & Conditions. Responsible gambling tools, deposit limits, and self-exclusion are not optional extras — they are your guaranteed rights as a member under this document.
Petron99's Terms & Conditions explicitly guarantee every member's right to access responsible gaming tools. This is not an empty promise — it is a contractual obligation binding Petron99 to make these tools available to you at all times.
The Petron99 platform is only for members aged 18 years and above. All responsible gambling tools can be activated directly from your account settings. If you need assistance, please contact 03-2935 9935.
Daily Deposit Limit
Forced Play Break
Self-Exclusion
Minor Protection
By registering, you agree to Petron99's Terms & Conditions and begin your journey as a member of Malaysia's trusted betting platform. Sign up for free, with a minimum deposit of RM10, and enjoy over 1,250 games.
18+ only. Terms & Conditions and Privacy Policy apply. Play responsibly.